Lyon's Well Drilling Management and Staff,
I wanted to send this email to let you know that your team did a truly awesome job. I am not sure if you utilize testimonials in your advertising or as reference for potential customers but if so please use this one. Mike, Greg, Coleman and Matt are not only personable and professional men; they also seem to know their craft well and work very hard to make sure the otherwise negative experience of losing a well becomes positive. I had many questions about the process and next step(s) and it did not matter who I asked, all of them took the time to thoroughly explain what was being done, the reason for it and what to expect next. These gentlemen stayed on the job and ensured that all things were taken care of and did so into the evening hours to be sure our well was operational. Even though there were some challenges during the job, all of them worked together to define the root cause, establish a plan and implemented it resulting in a successful installation.
In another situation where we had a well put in in our previous home there were similar challenges and even some that were much worse, however that particular company did not take the time to explain that there were issues and what the plan was to resolve them - your team did. The entire experience was a very good one and I will definitely recommend Lyon's Well Drilling to all who ask me. I would also like to mention that Joel did an excellent job helping us understand what we were needing to do, getting me an estimate quickly so we could obtain funding and answering all questions and concerns so we could get the process going. It is truly a nice thing to see that there are still companies that place the customer first and maintain a staff with skill and knowledge of the service(s) offered. Customer service and talent seem to have gone by the wayside in recent years with many companies but your company lead with these ideas and that made this whole situation much better. As I said earlier, I feel this entire job from start to finish was handled extremely well and I am very glad that I contacted your company to handle this. You have a great team of people there and you will do well because of this.
Thanks to the entire team at Lyon's! Being new to the community and trying to build our forever home, your company has made the first experience in our journey a great one! Coming from the city, I knew nothing about putting in a well, however, the team at Lyon's was very professional in walking me through the entire process, including proper maintenance in the years to come. The install was completed on-time and all of the workers were courteous and professional the entire time they were on our property. Thank you, Lyon's!
The guys came out and replaced my very old style well pipe for a new unit! They were both polite, fast, and professional!! My experience from the first call to set up a quote to the last for thanking them for a great job well done has been a pleasure. I will be able to sleep through the night knowing thanks to Lyon's Well Drilling my well will not be causing any issues any longer!!!
Honest and fair. I called him on Saturday, and he came to fix within a couple of hours, and fix it on the spot. He did not try to get me to change well tank or other parts, just fixed the switch. Very honest. I strongly recommend him.
I had no water and needed a new well. So I called and they came out that day. The next day they came and drilled my well and the day after hooked it up. Had water within a couple days, so I was very pleased with that. They were very friendly and had compariable pricing. Very hard working guys, that worked all day to get the job done. I would definitely recommend them.
I had a well issue so I called this Lyon's they provided same day service very professional I couldn't believe what a difference the repair made, They are fast friendly and professional with great service
Thank You Again